Shipping & Returns

SHIPPING

  • All products have a flat shipping fee of $10 visible at the checkout. 
  • Orders are processed within 1 to 3 business days (excluding weekends and holidays) soon after receiving your order confirmation email. You will receive another notification when your order has been shipped. 
  • If the number of orders to be processed exceeds our capacity, orders will be completed within 4-5 working days.

Please note:

Due to the limited airfreight services, the international shipping may take an extended amount of time (ex.4~8 weeks). All products are shipped from Japan using Yamato Transport. All parcels will have a tracking number that you will receive in your confirmation email.

    To read the full Shipping Policy click here.

     

    RETURNS:

    • We accept returns up to 10 days after you have received the product and only if the item is unused and in its original condition.
    • We will refund the full order amount minus the shipping costs for the return. 
    • In the event that your order arrives damaged in any way, please email us as soon as possible at contact@wrapandtie.store with your order number and a photo of the item’s condition. We address these on a case-by-case basis but we will try our best to work towards a satisfactory solution.

    To read the full Returns & Refunds Policy click here.